Warranty Information

For Scooters, Powered Wheelchairs and Rise Recline Chairs

The first year’s labour and call out cover allows a maximum of 3 callouts under the manufactures warranty. Before arranging a callout please read our Useful Tips which list common problems that can be fixed by the user. If a fault is the result of user error, poor maintenance such as not charging the batteries correctly and found to not be a manufacturer fault, call out, labour and parts fees will apply.

For Walkers, Rollators, Wheelchairs and Ramps

Should you encounter a problem with your item within 12 months of purchase, the parts are covered by the manufactures warranty only. Please contact us at sales@imobilityuk.co.uk for further information.

Faulty or defective parts are covered under the terms and conditions of the Manufacturer’s warranty.

After the first 12 months, call out, labour and parts fees will apply.

If, after the first 12 months, you wish to extend your warranty. Please give us a call on 0300 1333 299 and we will be happy to arrange this for you.

Please note: Warranty cover and delivery policies exclude the United Kingdom’s islands and Scotland’s Highlands, contact us for further details.